What We Do

Continuous Improvement

Continuous Improvement

Continuous Improvement, which is not necessarily a new concept-has been used in the manufacturing healthcare field for a long time – but is fairly new in the field of education. Continuous improvement in education and the social sector is a process that people engage in to address a specific problem by using short cycles of time to test changes. 

Maintaining the client’s experience and perspective as the focus (in this instance the student’s), the process allows people to

(1.) Define a problem using data to verify the problem exists

(2.) Understand the root cause of the problem BEFORE jumping to action

(3.) Then implement a small change to improve the problem, collect data

(4.) Analyze and examine the data, determine if the change is an actual improvement, and either scale up the change or try something new/refine their approach based on what was learned from that cycle

This process is also known as Plan, Do, Study, Act (PDSA). Essentially, it is a framework to improve and implement strategies that intentionally accelerate outcomes.


Intro to Continuous Improvement – 101 Workshop

Description: What is Continuous Improvement and how can this process help me improve outcomes? This session will provide participants with an overview of the Continuous Improvement process and an introduction to basic tools that are key to the practice. Participants will learn about current work underway in our community using the Continuous Improvement Process and learn about opportunities to receive support to put this practice into action.  LEARN MORE